This information contains no personally identifiable information (for example we don't keep IP addresses or your physical location). This information is only used by our customer support to identify potential issues with VPN connection and provide adequate support. No personally identifiable information is kept - only number of transferred bytes.Īdditionally to this, we keep last 20 connection records which include: connection time, connection duration, country, device type and Astrill client application version number. You can check all active sessions from member zone and you can erase them at any time.Īstrill also counts amount of traffic used by clients in order to plan network expansions.

This information is solely used to limit the number of devices connecting from single account simultaneously. Once you disconnect from VPN this information is removed permanently from our system. Our system keeps track of active sessions - connection time, IP address, device type and Astrill VPN application version during the duration of your VPN session. What we keep and how long we store it is explained in details below: Some information is however necessary for technical functioning of the services.

We try to keep as less personal information as possible.

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